About Brittany

Hey, I’m Brittany. Here’s how I can help:

I work side-by-side with small business owners to clean up the chaos behind the scenes, build a stronger online presence, and set you up for long-term growth — without all the stress.

We’ll build strong systems, create a website that actually works for you, and get the right tools in place to support your next big moves.

Here’s what we can tackle together:

  • Sales process consulting: We’ll map out a sales process that feels natural (not awkward or forced) and helps you close more deals without the overwhelm.

  • Workflow creation + optimization: We’ll set up workflows that make your day-to-day smoother, save you time, and create a better experience for your team and your customers.

  • Customer journey strategy: We’ll look at the full experience your customers have with your brand and fine-tune every touchpoint to build more trust and loyalty.

  • Website design + development: We’ll build you a beautiful, functional site that’s not just a digital brochure — it’s a real growth tool.

  • Website functionality improvements: We’ll make sure your site loads fast, works smoothly, and actually helps visitors take action.

  • Digital operations setup: We’ll get the essentials in place — domains, business email, tools — so your back end is as solid as your front end.

  • Social media account setup: We’ll launch (or clean up) your social profiles so everything feels cohesive, professional, and on-brand.

  • Basic branding guidance: We’ll make sure your brand looks and feels consistent across your website, social media, and beyond.

  • Ongoing consulting + support: I’ll stick around to help you troubleshoot, refine, and keep everything running smoothly as you grow.

The bottom line:

I’m here to be your partner — not just another service provider.

Let’s get you organized, polished, and moving forward with confidence.

Work History

Operations & Web Strategy Consultant
July 2020 – Present
I help small businesses streamline their operations, optimize their digital tools, and build strategic, user-friendly websites that support sustainable growth.
Account Manager
September 2022 – April 2022
As Account Manager at 3 Media Web, I’m the go-to for clients—keeping projects on track, needs met, and relationships strong.
Photojournalist
June 2022 – Present
As a photojournalist for The Lakeshore WM, I capture the heart of West Michigan through storytelling and photography. From local events to small business features, I document the moments and people that make our community unique—one story, one snapshot at a time.
Freelance Digital Content Creator

July 2020 – Present

As a freelance content creator and web designer, I specialize in custom website design, ongoing site maintenance, and content creation that connects; ensuring every piece reflects the heart of your business.
Project Manager
July 2020 – March 2022
As a Project Manager at Oh Hello Branding Group, I lead cross-functional teams to bring projects from concept to completion—on time and on budget. From managing timelines and resources to problem-solving on the fly, I made sure no detail fell through the cracks.