Hi, I’m Brittany

Your dedicated partner in bringing clarity, creativity, and confidence to your online presence. Allow me to share how my passion for thoughtful design, smart strategy, and streamlined systems can help your business grow.

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About Me

By day, I’m a Customer Success Manager at Unite Us, where I partner with organizations to help them maximize the impact of our platform and drive meaningful outcomes in their communities. I focus on relationship-building, strategy, and support, making sure our clients feel confident, equipped, and heard.

Outside of that role, I freelance with small business owners to clean up the chaos behind the scenes, build a stronger online presence, and create systems that support long-term growth, without all the stress.

Whether I’m supporting a national partner at Unite Us or a scrappy, ambitious entrepreneur, I’m here to be a true partner. Let’s get things organized, dialed in, and built to last.

What My Clients Say

Bringing Structure to Chaos

During Brittany’s time at Oh, Hello Branding Group, she jumped in with both feet to untangle back-end systems, optimizing workflows, and building automations that saved us hours every week. She helped us streamline project onboarding for clients like DK Security and implemented processes that made our marketing team more efficient and collaborative.

She has a rare blend of strategic thinking and hands-on execution, always looking for ways to improve our operations with sacrificing personal touch.

Kayla Benda

Owner, Oh Hello Branding Group

Brittany was ambitious when she reached out, asking for a chance to prove herself in marketing. I normally ignored those messages, but hers stood out. She quickly rose through our training program and became an outstanding account manager. She led a top 50 USA security client through a full sales cycle automation, reducing a 100+ step process to under 10. Brittany is fearless, adaptable, and always delivers.

Alex Benda

Economic Development Business Consultant for the Grand Rapids Chamber of Commerce

I’ve worked with Brittany on several occasions, and she’s always been both professional and friendly. Her work on event photography and social media graphics was fantastic and made a big difference for our projects.